Refund Policy
Last updated 25 August 2026
If the song isn't right, you don't pay for it. You can ask for a full refund at any point up until you approve the song.
How it works
We'd much rather fix a song than refund it, so the first thing we'll do is ask what's wrong and rework it. Most of the time that solves it — usually it's a line in the lyrics.
If we've worked at it and you're still not happy, ask for your money back and you'll get it in full. No time limit, no hoops, no "at our discretion".
Where the line is
Approving the song is the end point. Approving is the moment you tell us it's right — and it's the moment your download unlocks. Up until then you can walk away and get every penny back. After that, the song is yours to keep and the sale is final.
That's the deal in both directions: you never pay for a song you didn't want, and we don't hand over a finished song for free. If you're not sure yet, don't approve it — take your time, keep listening, keep asking for changes.
How to ask
Email hello@giftsofsong.com and tell us what went wrong. Say as much or as little as you like — feedback helps us, but it isn't a condition of the refund.
When the money arrives
We issue the refund straight away. Your bank then typically takes 5 to 7 business days to put it back on your card. That part is out of our hands.
A couple of honest notes
- If you gave us the wrong information — a misspelled name, the wrong anniversary — tell us. We'll fix it. We're not going to argue about whose fault it was.
- Songs are digital and made to order, so there's nothing to send back. That's why approval is the line rather than a return window.
Who we are
Gifts of Song, operating under Opus360 Inc., registered in the USA.
4849 Sable Pine Cir A1, West Palm Beach, FL 33417, USA
hello@giftsofsong.com